MarketPro has partnered with an innovative, rapidly scaling healthcare services company on a confidential search for its next Chief Marketing Officer. Backed by a leading private equity firm, this organization is transforming how individuals, employers, and physicians experience primary and concierge care—offering a modern, membership-based model that delivers better access, deeper relationships, and improved outcomes.
Key Responsibilities
Executive Leadership
- Serve as a key member of the executive leadership team, contributing to overall business strategy, growth planning, and organizational priorities.
- Partner closely with the CEO, Board of Directors, and senior leadership team to communicate growth initiatives, business performance, and strategic opportunities.
- Help shape long-term growth strategy while ensuring marketing investments are aligned with enterprise objectives and value creation goals.
- Act as a visible ambassador for the organization, strengthening brand awareness and market leadership across healthcare, employer, physician, and consumer audiences.
Strategic Leadership & Growth
- Develop and own the comprehensive marketing strategy across both business units, including demand generation, retail acquisition, brand development, and digital marketing.
- Architect the marketing roadmap to support aggressive growth goals across both B2B audiences (employers, brokers, consultants, and physicians) and B2C audiences (patient acquisition and retention).
- Own annual marketing planning, forecasting, budgeting, and resource allocation.
- Define, hire, and scale the marketing organization in alignment with revenue goals and long-term business objectives.
- Evaluate and continuously evolve the organization’s marketing capabilities, operating model, technology infrastructure, agency partnerships, and talent strategy to support future growth.
- Build scalable marketing systems, processes, and measurement frameworks that support expansion into new markets and customer segments.
- Lead enterprise-wide growth initiatives that strengthen customer acquisition, retention, engagement, and lifetime value.
B2B Demand Generation
- Design and execute sophisticated lead-generation campaigns targeting employed and independent physicians considering a transition to concierge medicine.
- Lead multi-channel demand generation programs targeting employers, benefits brokers, consultants, and other strategic partners.
- Optimize the full funnel from awareness and engagement through pipeline creation, sales-qualified opportunities, and revenue attribution.
- Oversee account-based marketing, events, webinars, partner marketing initiatives, and sales enablement programs.
- Collaborate closely with Sales leadership on pipeline health, forecasting, account prioritization, and growth strategies.
B2C / Retail Patient Acquisition
- Drive patient acquisition and appointment volume through integrated campaigns spanning paid media, organic search, social media, direct mail, local activations, community engagement, and partnership marketing.
- Lead brand strategy, creative direction, positioning, and messaging that differentiates the organization in a competitive healthcare landscape.
- Develop and optimize customer lifecycle marketing initiatives, including email, SMS, CRM automation, retargeting, and loyalty programs.
- Enhance customer engagement and retention strategies to maximize long-term patient value and advocacy.
Analytics, Insights & Performance Management
- Own marketing KPIs and foster a culture of measurement, experimentation, optimization, and accountability.
- Deploy advanced analytics to support attribution modeling, customer acquisition cost optimization, lifetime value analysis, and cohort tracking.
- Present performance dashboards, growth forecasts, and strategic recommendations to executive leadership and the Board of Directors.
- Deliver executive-level reporting and growth insights that connect marketing investment directly to revenue growth, customer acquisition, and business performance.
- Develop forecasting models and measurement frameworks that support strategic planning, resource allocation, and enterprise growth objectives.
Team Leadership & Cross-Functional Collaboration
- Build, mentor, and develop a high-performing marketing organization with clear career paths, performance standards, and leadership development opportunities.
- Cultivate a culture of accountability, innovation, collaboration, and continuous improvement.
- Develop leadership capabilities across the marketing function while creating succession plans that support long-term organizational growth.
- Partner closely with Sales, Operations, Clinical, Product, Business Intelligence, and Finance leaders to align marketing with company objectives.
- Create shared KPIs, operating rhythms, and performance frameworks that drive alignment and execution across the organization.
- Champion customer insights, brand standards, and voice-of-customer initiatives across all touchpoints.
Qualifications
Required
- 15+ years of progressive marketing leadership experience, including responsibility for enterprise growth strategy, customer acquisition, and organizational leadership.
- Demonstrated success driving both B2B demand generation and B2C customer acquisition with measurable revenue impact.
- Proven track record driving growth within multi-site, multi-market, or high-growth organizations.
- Experience leading integrated marketing programs spanning digital, analytics, content, brand, creative, CRM, and field marketing.
- Demonstrated success building and scaling marketing organizations within high-growth or private equity-backed environments.
- Proven ability to translate marketing investments into measurable business outcomes, including revenue growth, customer acquisition, pipeline generation, and profitability.
- Experience presenting business performance, growth initiatives, and strategic recommendations to executive leadership teams, investors, or boards of directors.
- Strong ability to recruit, lead, and develop high-performing teams.
- Expertise in analytics, CRM platforms, marketing technology, attribution modeling, and performance measurement.
- Exceptional communication skills, executive presence, and strategic decision-making capabilities.
- Experience evaluating, managing, and optimizing agency and partner relationships.
Preferred
- Experience within multi-site healthcare, retail health, primary care, specialty care, wellness, or adjacent healthcare services environments.
- MBA or Master’s degree in Marketing, Business, Communications, or a related discipline.
- Experience operating within a private equity-backed, venture-backed, or other high-growth environment.
Success Profile — What World-Class Looks Like
- Enterprise-minded growth leader who combines strategic vision, operational excellence, and commercial acumen to drive measurable business impact.
- Evidence-based decision maker who balances creativity with rigorous analytics.
- Growth obsessed, with a history of delivering ambitious business objectives.
- Executive leader capable of influencing stakeholders at every level of the organization, from frontline teams to board members.
- Builder of high-performing organizations with a track record of developing talent, creating accountability, and scaling marketing capabilities.
- Thrives in dynamic, fast-paced environments and embraces the opportunity to help shape the future direction of a growing organization.
- Builder mindset—able to create systems, processes, and teams from the ground up.
- Brand storyteller with a relentless focus on customer experience, differentiation, and long-term value creation.
MarketPro Inc. is the leading high-end marketing executive search firm delivering top-performing innovative marketers. As a team of former marketing professionals, we are uniquely qualified to separate A-players from everyone else. Celebrating our 26th year, we are a certified woman-owned business with headquarters in Atlanta and clients nationwide. Visit us on LinkedIn.